Last-mile delivery van at a depot at sunrise

DSP consulting & software

Run a tighter last-mile business. Keep more of what you earn.

Your DSP Consultancy LLC partners with Delivery Service Partners to raise scorecard performance, install the right operating systems, and turn volume into durable profit — not just more vans.

Fantastic+Scorecard playbooks built for current thresholds
P&L firstEvery recommendation tied to margin, not vanity metrics
Ops + softwareConsulting that actually lands inside the station
US & CanadaBuilt for DSP owners who want to scale with control

The problem

Volume is not the same as a healthy DSP.

Owners are asked to hit tighter scorecards, staff a scarce labor market, keep vans ready at load-out, and still find the money they are already owed. Most tools track activity. Few improve the business.

  • Scorecard tiers swing weekly incentive pay by thousands.
  • Call-outs, rescues, and rookies quietly destroy DCR and safety.
  • Settlements, chargebacks, and fleet costs hide true margin.
  • Spreadsheets and five apps cannot run a 20–40 route station.
Weekly performance scorecard and route planning tools

What we do

Consulting that moves the scorecard and the bank account.

We combine operator-grade advisory with software so owners, OSMs, and dispatchers work from one playbook.

01

Performance consulting

Scorecard diagnostics, Fantastic+ roadmaps, driver coaching systems, rescue design, and station-level operating cadence.

02

Profit & scale advisory

True cost per route, labor model, fleet utilization, settlement reconciliation, and a plan to add routes without breaking the culture.

03

Software solutions

Dashboards, scorecard visibility, scheduling support, and workflow tools selected and implemented for how a DSP actually runs.

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Engagement

A clear path from diagnosis to a calmer station.

01

Discovery & scorecard audit

We review current tiers, labor model, fleet, and back-office load. You leave the first call knowing where profit is leaking.

02

90-day operating plan

Prioritized scorecard, staffing, dispatch, and financial actions — with owners who can execute them on the floor.

03

Systems install

Software, reporting cadence, coaching rituals, and reconciliation habits that survive peak and a bad Tuesday.

04

Scale with control

Add routes, a second station, or rural volume only when the first operation is profitable and stable.

Who we serve

Built for owners who still show up at load-out.

Whether you run 15 routes or you are planning a second DSP, we work with operators who want professional infrastructure — not another motivational Slack channel.

  • New DSPs standing up process before bad habits set.
  • Established owners stuck at Great and losing incentive pay.
  • Multi-station groups that need one operating standard.
DSP team standing with a fleet of delivery vans