Profitability diagnostic
A structured review of settlements, incentives, labor, overtime, fleet, insurance, and chargebacks. You get a true margin picture and a ranked list of recoveries and cuts — not a 40-page PDF nobody reads.
Services
We do not sell generic logistics theory. Every engagement is built around how DSPs actually get paid, staffed, coached, and audited.
01 · Performance
Fantastic and Fantastic+ are not morale badges. They are pricing tiers. We diagnose the metrics that are actually costing you incentive pay and design a weekly operating rhythm that protects them.
Core offerings
A structured review of settlements, incentives, labor, overtime, fleet, insurance, and chargebacks. You get a true margin picture and a ranked list of recoveries and cuts — not a 40-page PDF nobody reads.
Dispatch cadence, attendance rules, bonus structures, onboarding, and OSM/owner roles written so the station can run when you are not on the radio. Built for peak, not just a quiet Tuesday.
Hiring profiles, retention levers, and incentive design that reduce the rookie cycle. High turnover is the silent killer of Fantastic+. We treat people systems as a financial system.
When — and whether — to add routes, rural volume, or a second location. We model cash, management bandwidth, and scorecard risk before you sign for more vans.
02 · Last-mile scale
The volume offers will keep coming. The question is whether your labor model, fleet, and leadership bench can absorb it profitably. We help owners say yes only when the math and the floor are ready.
Engagement styles
2–3 weeks. Scorecard + P&L diagnostic, prioritized 90-day plan, and a working session with your leadership team.
90 days. Weekly operating reviews, coaching design, software stand-up, and owner office hours through the next scorecard cycle.
Ongoing partner for multi-station groups: standards, peak, hiring waves, and quarterly financial reviews.
Questions
No. We design the system they work inside and, where useful, introduce software. If you need outsourced back-office capacity we can help you evaluate partners — we stay the architect, not a hidden staff agency.
No. Your DSP Consultancy LLC is an independent firm. We work for the owner, not the network. That independence is the point.
Yes. We serve owners across Canada and the United States. Discovery and most advisory work is remote; on-site weeks can be scheduled for stand-ups and multi-station work.
Last 4–8 weeks of scorecards if you can share them, a rough route count, and an honest view of where the week falls apart. We can still be useful with less.